I had a baseball coach way back in the day. He was my older brother's baseball coach as well. I saw him probably 50 or so times a year for about five years. Larry had a goatee. Not the pseudo-fashionable goatee that was popular in the mid-nineties. He didn't have the faux-manly kinda goatee hipsters wore before the "ironic" mustache craze. Larry's goatee was long and bushy, like he had a muskrat-skin mask hanging from his face.
Larry's goatee was so long, you could hide a catcher's mitt behind it. I saw just such a thing happen once. Larry's goatee was so complete, you could have put a blue coat on him, sent him in a Delorean back to the civil war, and no one would have noticed the new guy was out of place.
A few years later, I was working in a car shop and a portly guy walked in. I hollered at him that I'd be there in just a second, and started wiping the grease off my hands as I walked over to the front door.
"Can I help you sir?" I asked.
"Is John there?" He asked, with a weird smirk on his face.
"Yeah, just a sec, I'll get him. Can I ask who's looking for him?"
"It's me Tony," he said and started laughing.
I must have had a very confused look on my face.
"I shaved," he said.
I hadn't recognized the newly clean shaven Larry. Here was my old baseball coach, who I'd known for about six years. I had no idea who he was.
At that point John walked up, "Someone looking for me?"
Larry looked at him, "I was just driving by and thought I'd stop in and say hi."
John looked confusedly at him, "Can I help you...."
Larry laughed again.
"Dad?" John said. "Oh my God, I didn't ... Woah."
They walked out and started talking. I didn't feel so bad for not recognizing Larry without his goatee. His own son didn't recognize him either. When John came back he told me he had never actually seen his father clean shaven before.
I didn't recognize Larry at first, without the goatee. Once I made the realization, it was obvious. I think that is similar to how great ideas happen. They're there the whole time, hidden behind other stuff so we don't see them. When I hear people talk about designing entire new systems for new ideas, creative methodologies and the like, I wonder how many great ideas are already right there in front of us. Just waiting to be recognized. Just waiting to be tried?
For ninety-percent of the issues a theatre faces, the solutions are staring us in the face. We just need to recognize them. There's a world of difference between "I can't" and "We can't"; just as there is between "We can't" and "We haven't been able to yet." It's okay to not recognize a great new idea at first, just as I hadn't recognized Larry at first.
The difference between "I can't" and "We can't" is trust. There are many things that I can't do. But I have to trust that someone I know can, or give up. When you say "we haven't been able to yet", you are trusting that it is possible, someone can find the answer. Sometimes you have to find new people with new perspectives to find that answer, but it is possible.
When you say, "we can't", you've given up. You no longer trust that something can change, that a solution can be found. You no longer trust in your people.
Often, the first time an arts leader says "We can't" is the day they need to step down.